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InteleTravel has faced an issue we never have had before: unprofessional Advisor "No-Shows" at many Partner and InteleTravel in-person events, without notification, reason or excused absence.
Due to increased incidents and negative feedback from Partners, we are implementing a new policy effective immediately:
INTELETRAVEL ADVISOR NO-SHOW POLICY
Any Advisor who RSVPs "YES" to any in-person Partner event (regardless of location or type) or any in-person InteleTravel Event (regardless of location of type) and fails to attend without contacting the supplier or event coordinator, will be put on a 6-month probation period.
During this probation period, your Advisor account and activity will be closely monitored. Flagged Advisors will be able to conduct travel business as usual. However, if during the 6-month probation period, the flagged Advisor fails to attend another event or has any other compliance violation reported, their InteleTravel account will be terminated effective immediately.
WHY ARE WE DOING THIS?
After 30+ years we have a built a tremendous amount of respect in the industry and our Advisors are always proud to say "they are an InteleTravel Advisor" to our Partners. Because of our sales, training and professionalism our Partners are eager to work with us and support our Advisors in various ways. One way is providing training for our Advisors in the form of lunch and learns, exclusive ship inspections, site visits and more. Make NO mistake: these events cost our Partners hard dollars to put together and take time and resources to organize. Many, if not all, of these trainings are offered FREE to our Advisors. It is an incredible privilege and perk, and all designed TO HELP YOU LEARN MORE AND SELL MORE!
When an InteleTravel Advisor fails to show up at an event (regardless of the countless reminders in advance) or fails to contact a BDM or event coordinator to professionally cancel (we understand things happen in life); or WORSE, when an Advisor is contacted by a Partner after the event asking why they didn't show and the Partner is hung up on— it is a reflection and an embarrassment on our entire InteleTravel family! InteleTravel executives and management are notified of every event a Partner conducts, and which Advisors do not show up as planned.
COMMITMENT TO OUR PARTNERSHIPS AND REPUTATION
We always strive to support our Advisors in the best way that we can, and we hold our Preferred Partners to those same standards of supporting ALL our Advisors. We continue to respect the spirit of partnership, and will not allow any Advisor to tarnish the reputation of all of our InteleTravel Advisors.
Regardless of prior or future travel bookings and regardless of prior education, these incidences are viewed as acts of unprofessionalism and proof that the Advisor is not taking their business seriously, nor respecting the InteleTravel brand. These actions will not be tolerated by InteleTravel. We will not allow the reputation of 100,000 outstanding Advisors or our corporate staff to be tainted by a few. These Advisors must do better.
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