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TRAINING MANUAL – First Thing You Should Do!
Your Training Manual is your Bible. READ IT FIRST! We have been in business for over 30 years and have already answered many questions that you may not even know to ask. Keep your manual near you so you may reference it or check your back office for updates on the policies and procedures of being an InteleTravel Agent. See your “Agent Dashboard” to download the latest version.
Attend Weekly Supplier Webinars
Get your weekly dose of supplier insights, now on Mondays, Tuesdays, AND Thursdays! Plus, Groups Webinars on Wednesdays! You get up to date info and can ask your questions live directly to the supplier. There are always great prizes given away each week, too! Watch your email inbox for invitations to these webinars.
Listen to Weekly Uploaded Podcasts
Listen to our show each and every week for new episodes! InteleCast – The Original Travel Agency At Home” Podcast is filled with great training, tips, advice, motivation and special guest supplier interviews. These podcasts are saved for you so you can always listen again and again. These episodes can also be downloaded so you don’t have to worry about cell service or Wi-Fi! Go to your podcast app or your app store and download “InteleTravel Training” show.
Watch A Featured Supplier Webinar in InteleTutorial
The InteleTutorial Library is stocked with exclusive audio and multi-media guides intended to aid and educate our agents. Learn how to sell from the executives of travel's most recognized brands or view excerpts from recent live webinars by our Partners on important topics. To make your time more valuable, watch a webinar BEFORE you contact a Partner so you know what questions to ask.
Attend Monthly Agent Support Webinars
Join our expert Agent Support Team Members for special monthly Friday Agent Support webinars where we will answer common questions and get live answers and solutions to travel selling, marketing, operational and travel industry issues. Ask your own burning questions about any aspect of being an InteleTravel Home Based Travel Agent! You’ll get the answers you need.
Graduate InteleTravel University
Earn the three levels of certification InteleTravel Agents can receive. These certifications represent your level of understanding of the travel industry and engagement as an InteleTravel agent, allowing you to stand out as a superior agent. Become a DREAM MAKER, VACATION BUILDER or A TRAVEL GENIUS. Each level has great education opportunities such as live events and an Online InteleTravel Academy.
Use the Knowledgebase
Whenever you have a question, whether it's about marketing best practices, commission, booking, or more, always refer to the Knowledgebase. This comprehensive resource is built to help agents with the necessities. It's like your own personal travel agent google in your back office. All the answers are at your fingertips and you didn't even know it.
Live Chat
Unable to find your question in the Knowledgebase? Our Live Chat is available for immediate inquiries Monday – Sunday, 8 AM – 4 PM EST.
Call In To Our Corporate Office
InteleTravel is proud offer an enhanced phone system. You can wait on hold or, you can hold your spot in the call-back queue by entering your phone number and we will call YOU back. Call us at 1(800)-873-5353 during our regular business hours, Monday – Sunday, 8 AM – 6 PM EST.
InteleHelp Hub
In need of support? Visit the InteleHelp Hub, right in your back office under the "Help" menu. Discover your new agent support center for ALL departments, including commissions, travel desk, partner registration, invoicing and more!
Your Official Facebook Group Pages for US Agents
The Official InteleTravel Agent Departure Lounge can be a fine resource for communicating and connecting with other fellow US InteleTravel Agents. Not only can you connect with other ITA’s, you can also refer to this Group Page as a wonderful source of advice and information from those same Agents. You will see our Agents discussing and sharing real travel practices and experiences they have encountered to further educate and guide our newer agents to succeed. If you are a US InteleTravel Agent, you can request access to this group by clicking here.
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